Sheryl Mays is a 7x author, international best-selling author, leadership strategist, and customer service expert known for helping individuals and organizations transform the way they communicate, lead, and serve.
Her writing reflects the same energy and insight she brings to stages and training rooms across the country, blending leadership development, emotional intelligence, workplace culture, personal growth, and human connection into practical and inspiring resources.
Sheryl is the author of several impactful books including:
• Silencing the Chatter Monsters
• Joy of Work
• Pathways to Leadership
She has also created three digital affirmation journals designed to encourage confidence, self reflection, mindset growth, and intentional living.
Her books are designed to do more than motivate, they are created to challenge thinking, inspire action, and create lasting impact
“The Service-Driven Seller: How Customer Care Wins Deals and Builds Loyalty”
What if the secret to unstoppable sales success wasn’t selling harder — but serving better?
In this groundbreaking book, “The Service-Driven Seller”, you’ll discover how mastering customer care can transform your sales results and your career. Packed with real-world examples, practical strategies, and powerful frameworks, this book reveals how to create experiences that keep customers coming back for more.
Whether you’re a seasoned sales professional, an entrepreneur, or a leader of a sales team, you’ll learn how to:
- Turn objections into opportunities using empathy and problem-solving.
- Build a follow-up system that turns one-time buyers into lifelong customers.
- Use personalization to supercharge your sales pitch and create irresistible customer experiences.
- Leverage technology to automate, scale, and stay human at every customer touchpoint.
Backed by years of experience training top-performing sales teams, this book shows you how to shift from “selling” to “serving” — and watch your revenue and relationships soar as a result.
