International Speaker | Leadership Strategist | Customer Service Excellence Expert
Sheryl Mays is an award winning international speaker, leadership strategist, and creator of the CXDNA™ Ecosystem, a transformative framework helping organizations strengthen culture, leadership, communication, and customer service from the inside out.
Traveling throughout the country delivering impactful keynotes, executive trainings, leadership workshops, and conference experiences, Sheryl helps organizations elevate performance by focusing on the intersection of communication, emotional intelligence, and customer service.
Because organizations don’t compete on service alone, they compete on the experience created through every interaction.
Her presentations combine real world leadership insight, high energy engagement, practical strategy, humor, reflection, and actionable tools audiences can immediately apply.Whether speaking to executives, leaders, customer facing teams, associations, conferences, municipalities, healthcare organizations, or corporate teams, Sheryl’s message is clear:
Her keynote and training experiences focus on:
• Customer Service Excellence
• Emotional Intelligence in Leadership
• Communication That Builds Culture
• Leadership Development
• Handling Difficult Conversations
• Culture Transformation Through the CXDNA™ Ecosystem
Available for:
• Keynote Presentations
• Leadership Conferences
• Corporate Training Events
• Association Conferences
• Executive Retreats
• Customer Service Workshops
• Team Development Experiences
• Virtual & In Person Events